Justin Thompson

Albuquerque, NM

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We have been working with Thompson security for going on three years. They have never disappointed and they have always shown up very quickly and immediately on emergencies.. Even when a job should only take one technician, often two or three will show up as quickly as they can to make sure our security remains intact. As a church, we never thought we would have to protect ourselves so completely. However, we have been hit and robbed many times. We’ve lost thousands of dollars in music, equipment, trailers, youth, equipment, and other items. We had purchased a very low end system at COSTCO. Turns out we had nothing! Once Thompson security showed up with a technician named Chuck Nicholson, all of our problems went away. I can open my building turn off all the alarms, super magnet crash bar openers and smart locks from anywhere in the world, and I can watch you when you walk into my building! If somebody comes onto our property that is not authorized my alarm system will let me know. We have recorded on 4k video, stolen vehicles, and other heinous crimes in the buildings behind our parkinglot and have been a real source of help to the police department. Unfortunately, several times. None of this would have ever been possible without Thompson Security. Chuck Nicholson has been our personal technician who knows our system inside and out. It makes such a difference when the same technician shows up. You know him, he knows you and Chuck know’s the system well. Last comment. No we’re not family, but these guys have really made a difference for us and going forward they are there to help us grow? Thompson Security is an owner operated corporation. Justin Thompson, Owner and CEO, is personally engaged with every project. It’s hard to find a human being to work with these days. However, to have a local Albuquerque company, come out to your place, look you eye to eye and talk with you may be “old-school” but it’s awesome. That’s my opinion. I’m done. The people who handle my security going forward, is Thompson security. I recommend them to you and suggest that you give them a call.

Albuquerque, NM

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I have been working with Justin & his team at home & my Storage facility for 8 years. Fantastic company & great people 👍

Rio Rancho, NM

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Amazing quote on home security. Justin literally was 1/2 the price of ADP plus offered more product. Excited to do business with a local company

Albuquerque, NM

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Justin and his team are excellent to work with! They are punctual and responsive. Issues that arise are addressed right away and their customer service is fabulous!

Rio Rancho, NM

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Met with Justin. Very knowledgeable and knows what he is doing. Very friendly.

Albuquerque, NM

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Awesome service! Justin and his team are great.

Albuquerque , NM

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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value HIGHLY recommend working with Thompson Security team. This group of people are incredible at what they do, their responsiveness, and their dedication to the work. From the moment we engaged with Justin, he was timely, listened to the needs of our business, and never once tried to push things on us to make a decision "quickly". Investing in a security system is important and can be costly, and we chose Thompson Security because they're a local business who actually cares about their customer base. We opted out of leveraging a large firm, because you often become a number vs. a real customer. We never felt like a number with this company and we are really happy with everything from start to finish. Thank you Thompson team for a seamless installation and helping me and my small team feel safer coming to work and when we are away from the shop. - Nadia, Owner of Above Snakes

Albuquerque, NM

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Justin Thompson and his team get 5 enthusiastic stars for professionalism, strong leadership, and commitment to public safety here in New Mexico. Thank you Thompson Securities for your service to our community!

Albuquerque, NM

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Justin Thompson and his team get 5 enthusiastic stars for professionalism, strong leadership, and commitment to public safety here in New Mexico. Thank you Thompson Securities for your service to our community!

Rio Rancho, NM

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Positive: Professionalism, Punctuality, Responsiveness I recently moved back to NM and bought a new house that was pre-wired for cameras. I contacted no less than 10 local companies for a quote. Justin was 1 of 2 to even answer my call. He was out within a few days for a quote and Chuck was here a week later to install. They did a great job all the way around. I’d highly recommend Thompson Security, Justin and Chuck. Thank you Brian Services: Installation, Security cameras

Albuquerque , NM

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Justin Thompson and his team have done outstanding work for me at both of my houses recently. Everything from cameras to security. If there’s ever an issue or question they are right there to answer it or fix it! I highly recommend them for your satellite and security needs.

Albuquerque , NM

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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Justin and his team installed a state of the art security system at my house. They did an amazing job. I highly recommend this company. Services: Installation, Security cameras

Albuquerque , NM

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Positive: Professionalism, Punctuality, Quality, Responsiveness Justin and his team do a great job. I moved over from another national company and couldn’t be happier. I appreciate the professional response from the team.

Albuquerque , NM

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My experience with this company was excellent. I was trying to decide between ADT and Thompson. Here are the reasons I chose Thompson Security. 1 It's a family run small business with excellent customer service. The owner Justin came to my house to do a thorough walk through and answered all my questions. 2. My monthly service monitoring charge was significantly less than ADT. 3. The young man that installed my system, Jordan, was A++++++++++. 4. After having the system now for a few days, I can honestly say it works perfectly, its super easy to use and I feel SAFE. Finally, knowing I can contact this company and speak with the same few people every time I have an issue, and not some random person at a national call center with ADT, I chose Thompson. Oh, and their sign looks better than ADT!

Albuquerque , NM

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What a great team! Thanks Justin

Albuquerque , NM

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I was referred to Justin at Thomson Satellite & Security. He and his company have lived up to the great referral. Justin came out & did an evaluation of my home, and a service tech was out within a few days. Tyrell Owens, was the young man who came to do the installation. He was very professional & explained everything to me very thoroughly. He was very patient with me, since I have never had an alarm system before. It's been about a month (who really knows it COVID) but I am still extremely satisfied and impressed. You will be as well!!

Albuquerque , NM

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Justin and his team are great to work with! We can always count on them to do a great job at our commercial property.

Albuquerque , NM

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Justin was extremely helpful in explaining what they offered and getting us the right system for our families needs. He didn't try upselling us on anything and gave us a great deal on what we got. ( Alarm, 4 cameras, and a doorbell) For the same price that we were previously paying adt for just the the alarm. Jonathan just left after installing our alarm system and cameras! He was extremely helpful and professional from the moment he arrived at my home. He worked with my wife and I making sure everything was exactly where we wanted it and we understood how to use all the equipment that we were getting.I will definitely be referring Thompson Satellite to anyone that can use their services. Stay local and get treated right!

Albuquerque , NM

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Thompson security systems is a great company.They installed a alarm system and camera system in our home. Justin and chuck did a great job from installing to consumer service. I would highly recommend to friends and family...Thank you

Placitas , NM

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We requested four proposals from different security providers in our area and selected Thompson security because of their competitive proposal and superior equipment. The owner Justin, was extremely knowledgeable, timely and efficient with the proposal and installation. His equipment is state of the art and extremely user friendly. He is so confident with customer retention that we did not have to sign a contract for our monthly service. We have had no false alarms which is important since we are away periodically several months at a time. We would highly recommend Thompson Security. John & C from Placitas.

Albuquerque

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Hi, here’s a simple review.....My family and I have been in rental property game here in Albuquerque since the late 70’s. We’ve seen it all with properties in every corner of the 505........Justin and his team from Thompson Satellite & Security to his Altas Towing Co. have given me and my 80+ tenants a huge peace of mind knowing that they are there when we need them......I been using this company for years now and have never left a review based on waiting to see if the customer service starts to slip up or if prices start to jump up....but I’m glad to see it hasn’t......Knowing I can keep any eye on my apartment complex’s and multiple dwellings is a huge factor for my tenants well being......Not to mention having his towing company at hand really helps to keep unwanted cars off the property. The best thing about the company is Justin is fair all across the board. This has kept me working with this company over the past few years and in turn has kept my properties at 100% occupied because my tenants feel safe and secure, and in my world that the goal cause everybody wins.......For any landlords or property management companies looking for an all around security company with a fair price, this is the company for you.

Albuquerque, NM

Thompson Security is a fantastic company that really does what's best for their customers. Justin specifically has gone up and above to educate me about every aspect of their service and how I can keep my family and properties safe. I would, and do refer Justin to anyone that even mentions security as the first and only stop they will need to make.

Albuquerque, NM

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Hi, here’s a simple review.....My family and I have been in rental property game here in Albuquerque since the late 70’s. We’ve seen it all with properties in every corner of the 505........Justin and his team from Thompson Satellite & Security to his Altas Towing Co. have given me and my 80+ tenants a huge peace of mind knowing that they are there when we need them......I been using this company for years now and have never left a review based on waiting to see if the customer service starts to slip up or if prices start to jump up....but I’m glad to see it hasn’t......Knowing I can keep any eye on my apartment complex’s and multiple dwellings is a huge factor for my tenants well being......Not to mention having his towing company at hand really helps to keep unwanted cars off the property. The best thing about the company is Justin is fair all across the board. This has kept me working with this company over the past few years and in turn has kept my properties at 100% occupied because my tenants feel safe and secure, and in my world that the goal cause everybody wins.......For any landlords or property management companies looking for an all around security company with a fair price, this is the company for you.

Albuquerque , NM

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These guys went out of their way for me today. I closed on a new house this morning, met with Justin for the first time at 1:00. Chuck had my system installed by 5:00. I highly recommend them.

Rio Rancho, NM

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Brandon the technician that was sent out to hook up our satellite was very helpful and very clear on all instructions it was a pleasure having him in our home. THANK YOU.

Tijeras, NM

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We requested four proposals from different security providers in our area and selected Thompson security because of their competitive proposal and superior equipment. The owner Justin, was extremely knowledgeable, timely and efficient with the proposal and installation. His equipment is state of the art and extremely user friendly. He is so confident with customer retention that we did not have to sign a contract for our monthly service. We have had no false alarms which is important since we are away periodically several months at a time. We would highly recommend Thompson Security. John & C from Placitas.

Rio Rancho, NM

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Justin Thompson and his team have done outstanding work for me at both of my houses recently. Everything from cameras to security. If there’s ever an issue or question they are right there to answer it or fix it! I highly recommend them for your satellite and security needs.

Albuquerque , NM

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I had Aaron h,Jonathan m, and Justin t and they were fantastic

Rio Rancho, NM

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Just bought a new house and Thompson Satellite got it outfitted quickly and efficiently with a new security system!

Albuquerque , NM

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I've been a commercial customer of Thompson Satellite for over 3 years and am always amazed at how long it takes them to do anything. I don't usually take the time to write reviews but am so fed up I had to share this. I requested a channel be added to my lineup (for 20 connections) in early December. Once I found out the price I asked Torrance to go ahead and add the channel in mid December. I have called several times since then. This is March and I am still waiting. Torrance hasn't returned my calls all week. The only way to got an answer is from the front desk and complaining and asking to talk to the owner, Justin. Still haven't been able to talk to Justin. Just terrible service...... If you can get a different satellite provider by all means do! They make Cable look great!

Albuquerque , NM

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Justin and his crew have installed a satellite system at my business as well as a security/camera system and did a wonderful job. They have good attention to detail and have come back at no cost to fix any problems. I would highly recommend this company